Charleston Chapter – MOAA
Charleston Chapter – MOAA Charleston Chapter – MOAA
                             
Charleston Chapter – MOAA


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TRICARE Nurse Advice Line
This Story expires on: Thursday Aug. 31, 2017


Thanks to the free Military Health System Nurse Advice Line (NAL), a medical professional is just a phone call away. Registered nurses (including pediatric nurses) at the NAL help stateside TRICARE beneficiaries decide what course of action they should take.

In many cases, the nurse will tell you how to care for your issue on your own. If needed, the nurse will help you find the closest emergency room or urgent care center. The nurse can also help you schedule a next-day appointment at a military hospital or clinic, if available.

NAL is available 24 hours a day. For more information, watch the TRICARE video on NAL. To call the NAL, dial 1-800-TRICARE (1-800-874-2273) and select option 1.

Nurse Advice Line

Call 1-800-TRICARE (874-2273), Option 1

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. Beneficiaries who live overseas can call the Nurse Advice Line for health care advice while traveling in the U.S., but must coordinate care with their Overseas Regional Call Center.

You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can:

  • Answer your urgent care questions
  • Give you health care advice
  • Help you find a doctor
  • Schedule next-day appointments at military hospitals and clinics

If you have an emergency, call 911 or go to the emergency roomThe hospital department that provides emergency services to patients who need immediate medical attention..

Do you have a sick child?

  • You can talk to nurses with specialized pediatric training.
  • We can call you back after a few hours to check on your child.
  • If you still need an appointment, we can help.

Do you have Other Health InsuranceHealth insurance you have in addition to TRICARE, such as Medicare or an employer-sponsored health insurance. TRICARE supplements don’t qualify as "other health insurance."?

You can call us for help. But if you need to see a doctor, remember:

  • You must follow the rules of your other health insurance plan first.
  • Your other health insurance is the primary payer.
  • If we help you find a doctor make sure they're in your other plan’s network or your care may not be covered.
Charleston Chapter – MOAA
Charleston Chapter – MOAA

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