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Charleston Chapter – MOAA
Date Posted:12/12/19
This Story Expires on: 12/27/19
6 Christmas and Holiday Decorating Military Discounts

Date Posted:12/12/19
This Story Expires on: 02/29/20
9 Great Freebies for Military and Their Families

Date Posted:12/12/19
This Story Expires on: 02/29/20
National Desert Storm War Memorial approved concept unveiled

Date Posted:12/12/19
This Story Expires on: 02/29/20
Air Force Guard and Reserve Members Can Now Check Retirement Status Online

Date Posted:12/12/19
This Story Expires on: 03/31/20
Veterans with Base Access Still Face Delays on New Commissary Benefit

Date Posted:12/12/19
This Story Expires on: 03/31/20
Military families in line for tens of thousands in benefits under plan to dump the ‘widows tax’

Date Posted:12/12/19
This Story Expires on: 04/30/20
More retirees, family members to be booted from military hospitals under Pentagon reform plans

Date Posted:12/09/19
This Story Expires on: 02/29/20
2020 Military Pay Dates

Date Posted:12/09/19
This Story Expires on: 02/29/20
Air Force to drop below the zone promotions for officers

Date Posted:12/09/19
This Story Expires on: 04/16/20
Here’s when your military 2019 tax statement will be ready

Date Posted:12/09/19
This Story Expires on: 04/30/20
Military Members, DoD Civilians Are Eligible for Free TSA Precheck

Date Posted:12/09/19
This Story Expires on: 04/30/20
These States Will Be the Most Popular for Veterans in the Next 25 Years

Date Posted:12/09/19
This Story Expires on: 03/31/20
TRICARE Open Season

Date Posted:11/26/19
This Story Expires on: 01/31/20
Veteran & Survivor Pension Rates Increase For 2020

Date Posted:11/26/19
This Story Expires on: 01/31/20
Disabled Veterans Can Now Fly Space A

Date Posted:11/26/19
This Story Expires on: 02/29/20
Veterans Can Now Learn About Their Toxic Exposure Risks with New VA App

Date Posted:11/16/19
This Story Expires on: 02/29/20
January’s new military shopping benefit delayed for tens of thousands of veterans

Date Posted:11/16/19
This Story Expires on: 03/31/20
Everything You Need to Know About Vets' and Caregivers' New Base Access

Date Posted:11/16/19
This Story Expires on: 01/31/20
Here’s how veterans stack up financially, compared to their non veteran peers

Date Posted:11/16/19
This Story Expires on: 02/29/20
How to use your GI Bill benefits at a foreign university

Date Posted:11/16/19
This Story Expires on: 01/31/20
Military Exchange Extends Return Policy for Holiday Shopping

Date Posted:11/07/19
This Story Expires on: 12/24/19
Don't Miss These Post Office Deadlines for Your Holiday Mail

Date Posted:11/07/19
This Story Expires on: 01/31/20
Veterans more likely to be targeted by sophisticated financial scams

Date Posted:11/07/19
This Story Expires on: 01/31/20
Companies that Recruit Veterans Often Fail to Hire Them, Data Shows

Date Posted:11/07/19
This Story Expires on: 02/29/20
Here's a New, Fast Way for Veterans to See Their Health Records

Date Posted:11/07/19
This Story Expires on: 02/29/20
VA Plans to Resolve all 'Legacy Appeals' by the End of 2022

Date Posted:11/07/19
This Story Expires on: 02/29/20
New Study Supports Using Shot to Treat PTSD

Date Posted:11/06/19
This Story Expires on: 01/31/20
7 tips for veterans to land a federal job

Date Posted:11/06/19
This Story Expires on: 12/31/19
Space available mail will take longer

Date Posted:11/06/19
This Story Expires on: 01/31/20
Prescription drug costs, some Tricare fees to rise in 2020

Date Posted:11/05/19
This Story Expires on: 12/15/19
White House declares all of November as Veterans and Military Families month

Date Posted:11/01/19
This Story Expires on: 01/31/20
Veterans database launching to link veterans with entertainment industry employers

Date Posted:10/31/19
This Story Expires on: 01/15/20
Will VA be ready to process new ‘blue water’ Vietnam veterans benefits next year?

Date Posted:10/22/19
This Story Expires on: 01/31/20
More questions answered as installations get ready for the potential 3 million extra shoppers

Date Posted:10/11/19
This Story Expires on: 09/30/20
WARNING Hackers target job hunting service members, veterans with sham employment website

Date Posted:10/11/19
This Story Expires on: 12/31/19
Million Veterans Program is Now Open for Online Enrollment

Date Posted:10/11/19
This Story Expires on: 12/31/19
George W. Bush’s portraits of veterans make Washington debut

Date Posted:10/09/19
This Story Expires on: 12/31/19
Just What Is Open Season and Why Should You Care?

Date Posted:10/09/19
This Story Expires on: 12/31/19
See the New 2020 Rates for Vision and Retiree Dental InsuranceMilitary dependents and retirees and their families should check out the 2020 Federal Em

Date Posted:10/09/19
This Story Expires on: 12/31/19
Military spouses: Check out these hundreds of thousands of temporary job opportunities nationwide

Date Posted:10/09/19
This Story Expires on: 01/31/20
Latest Update Tricare Drug Costs to Increase More Than 40% in 2020

Date Posted:10/05/19
This Story Expires on: 12/31/19
A pharmacy technician counts pills before filling a prescription. (U.S. Air Force/Bobby Jones)

Date Posted:10/05/19
This Story Expires on: 01/31/20
Disney Renews Armed Forces Salute for Another Year

Date Posted:10/03/19
This Story Expires on: 07/31/20
VA Releases Survivors Quick Start Guide

Date Posted:10/03/19
This Story Expires on: 02/29/20
Free flu shots for Veterans at your local Walgreens

Date Posted:10/03/19
This Story Expires on: 01/31/20
Retirees, family members to see increases in dental and vision premiums next year

Date Posted:10/03/19
This Story Expires on: 01/31/20
Four College Degrees Veterans Need to Consider

Date Posted:09/26/19
This Story Expires on: 12/31/19
New eligibility rules for Arlington cemetery would exclude most non combat veterans

Date Posted:07/03/19
This Story Expires on: 12/31/19
5 Ways to Break the Ice When Networking

7 Affordable Ideas for Military Care Packages

Date Posted:06/04/19
This Story Expires on: 12/31/19
Ralph H. Johnson VA Medical Center

March 22 Luncheon Meeting

Military Star Card Questions & Answers

US Air Force Museum to Mark 75th Anniversary of Japan Raid

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New App from VA Streamlines Veterans’ Resources to Enhance Their Care
Posted on: 09/09/19
This Story Expires on: 11/30/19




The Veterans Affairs Department released a new mobile application this week—VA Launchpad—that is implicitly designed to help veterans spend less time navigating the web to access VA’s resources and ultimately aims to improve the incorporation of the agency’s services into their lives. 

“Our vision is that access and the veteran experience will be enhanced through information and communication technologies that are effectively integrated into the daily lives of veterans and VA staff,” Veterans Health Administration Director of Web and Mobile Solutions Shawn Hardenbrook told Nextgov. “Veterans are seeking more ways to manage their care and we want them to have the right tools, specifically tailored to their unique needs.”

According to the user manual, the app is a one-stop-shop that houses ”more than 20” of VA’s apps in one streamlined place. Hardenbrook added that there are more than 40 apps available to veterans, each with different a function such as managing stress or accessing records.  

“However, until VA Launchpad, the services haven’t all been available through one app,” he said. “Consider VA Launchpad as an ‘app bucket’ to access a variety of services using one simple login.”

Veterans and those who care for them can log in to the interactive app to identify and access other apps that help them manage their care, see and share VA electronic health records and other information with specific providers, book appointments, fill prescriptions and communicate directly with those that serve them, among other features. 

VA Launchpad offers a search option for users who have trouble finding a specific app or service they need and it organizes the apps into five categories: 

  1. Manage My Health. 
  2. Communicating with My Care Team.
  3. Share My Vital Health Information with My Care Team.
  4. Improve My Mental Health.
  5. Improve My Life.

The app also allows users to send information and feedback directly back to the agency, either by email or they can leave a note to be reached directly by phone. 

And as new apps become available, they will automatically pop up into the Launchpad.

“There are many new apps being piloted across the country right now. Our goal is to continue to find and develop the best solutions for veterans,” Hardenbrook said.

In order to access the secure apps within VA Launchpad, users must be a VA patient and must have either a Premium My HealtheVet, DS Logon Level 2 (Premium), or ID.me account. The app is available for download in the Apple App Store and Google Play. 

For those without mobile devices, there is a web-based app store with similar capability is available.

Hardenbrook also noted that customer experience was baked in throughout the development of the app. Early in the process, VA’s Office of Human Factors Engineering worked to produce an initial design that was based on industry best practices. Hardenbrook said, for that initial design, the team worked directly with a small group of veterans to gain their insights and feedback. Once an interactive prototype was developed, HFE tested it with a diverse set of veterans—“ranging from the Vietnam Era to the War on Terror”—to gain even more feedback. 

Those recommendations were implemented in the final version of the app. And for those who developed it, VA Launchpad is meant to be a critical entry point for the resources they need most. 

“This Launchpad app could overcome geographical challenges for a veteran that lives hours away from the closest VA medical center, or for a transitioning veteran that is experiencing PTSD and is unable to leave the house for mental health treatment,” Hardenbrook said. “We ultimately hope to eliminate as many barriers as possible for veterans, so it’s easier for them to receive the care they have earned.”

By Brandi Vincent

By Brandi Vincent



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Charleston Chapter – MOAA
Charleston Chapter – MOAA

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