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Charleston Chapter – MOAA
Date Posted:10/11/19
This Story Expires on: 09/30/20
WARNING Hackers target job hunting service members, veterans with sham employment website

Date Posted:10/11/19
This Story Expires on: 12/31/19
Million Veterans Program is Now Open for Online Enrollment

Date Posted:10/11/19
This Story Expires on: 12/31/19
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Date Posted:10/09/19
This Story Expires on: 12/31/19
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Date Posted:10/09/19
This Story Expires on: 12/31/19
See the New 2020 Rates for Vision and Retiree Dental InsuranceMilitary dependents and retirees and their families should check out the 2020 Federal Em

Date Posted:10/09/19
This Story Expires on: 12/31/19
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Date Posted:10/09/19
This Story Expires on: 01/31/20
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Date Posted:10/05/19
This Story Expires on: 12/31/19
A pharmacy technician counts pills before filling a prescription. (U.S. Air Force/Bobby Jones)

Date Posted:10/05/19
This Story Expires on: 01/31/20
Disney Renews Armed Forces Salute for Another Year

Date Posted:10/03/19
This Story Expires on: 07/31/20
VA Releases Survivors Quick Start Guide

Date Posted:10/03/19
This Story Expires on: 02/29/20
Free flu shots for Veterans at your local Walgreens

Date Posted:10/03/19
This Story Expires on: 01/31/20
Retirees, family members to see increases in dental and vision premiums next year

Date Posted:10/03/19
This Story Expires on: 01/31/20
Four College Degrees Veterans Need to Consider

Date Posted:09/26/19
This Story Expires on: 11/30/19
Millions More Vets and Caregivers Are About to Get Commissary, Exchange Access

Date Posted:09/26/19
This Story Expires on: 11/30/19
New DoD Pain Rating Scale Will Help Military Doctors Assess Patients' Misery

Date Posted:09/26/19
This Story Expires on: 11/30/19
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Date Posted:09/26/19
This Story Expires on: 11/30/19
Cheap Lodging for Military Families

Date Posted:09/26/19
This Story Expires on: 12/31/19
New eligibility rules for Arlington cemetery would exclude most non combat veterans

Date Posted:09/18/19
This Story Expires on: 11/30/19
All troops will now get free credit monitoring service

Date Posted:09/18/19
This Story Expires on: 11/30/19
This is the Pentagon’s plan for dealing with toxic chemical contamination on bases

Date Posted:09/11/19
This Story Expires on: 11/30/19
Tricare Open Enrollment for 2020 Begins Soon

Date Posted:09/09/19
This Story Expires on: 11/30/19
New App from VA Streamlines Veterans’ Resources to Enhance Their Care

Date Posted:09/06/19
This Story Expires on: 11/30/19
Lawmakers to VA: Provide Health Care to All Veterans Made Sick by Burn Pits

Date Posted:09/06/19
This Story Expires on: 11/30/19
Military folks, here are some expert tips on picking the right charity for your donations

Date Posted:08/29/19
This Story Expires on: 10/31/19
Some Children of US Troops Born Overseas Will No Longer Get Automatic American Citizenship

Date Posted:08/29/19
This Story Expires on: 10/31/19
Here's Who's Affected by New Citizenship Policy for Children of Troops Serving Overseas

Date Posted:08/28/19
This Story Expires on: 10/31/19
Key Pentagon Official Endorses Commissary Exchange Merger

Date Posted:08/28/19
This Story Expires on: 10/31/19
Millions of Veterans to Be Memorialized Online in VA Legacy Project

Date Posted:08/28/19
This Story Expires on: 10/31/19
After Mandate from Congress, VA Opens Research Center for Burn Pit Related Illnesses

Date Posted:08/28/19
This Story Expires on: 10/31/19
Trump Signs Bill Protecting Disability Payments for Veterans Who Declare Bankruptcy

Date Posted:08/28/19
This Story Expires on: 11/30/19
Exchange Extends Online Shopping Pick Up Options

Date Posted:08/28/19
This Story Expires on: 11/30/19
South Carolina State Veteran Benefits

Date Posted:08/28/19
This Story Expires on: 10/31/19
VA secretary rejects Obama religious expression rules: 'They did not know the makeup of the force'

Date Posted:08/23/19
This Story Expires on: 10/31/19
Military Pharmacies May Change List of Free Over the Counter Drugs Offered

Date Posted:08/23/19
This Story Expires on: 11/30/19
Pentagon Rolls Out New Spouse Transition Program

Date Posted:08/13/19
This Story Expires on: 10/31/19
New 'Bombshell' Legal Opinion Says Military Retirees Can't Be Court Martialed

Date Posted:08/13/19
This Story Expires on: 10/31/19
Ralph H. Johnson VA Medical Center

Date Posted:08/07/19
This Story Expires on: 11/30/19
Terminally Ill Military Kids Can Now Receive Both Treatment and Hospice

Date Posted:08/07/19
This Story Expires on: 10/31/19
VA vision care

Date Posted:08/07/19
This Story Expires on: 10/31/19
Advocates plead to keep widow’s tax repeal in military policy measure

Date Posted:08/07/19
This Story Expires on: 10/31/19
Watch: TV News Keeps Fight to End Widows Tax in the Public Eye

Date Posted:08/07/19
This Story Expires on: 10/31/19
Pending law could help vets get treatment at the VA for toxic exposure

Date Posted:08/07/19
This Story Expires on: 11/30/19
Serving after service: How getting involved helped me overcome my fears and rediscover myself

Date Posted:08/06/19
This Story Expires on: 10/31/19
Pin Ups For Vets unveils 2020 calendar

Date Posted:08/06/19
This Story Expires on: 10/31/19
The first underwater veterans memorial is open for divers

Date Posted:07/18/19
This Story Expires on: 10/31/19
CHAMPVA Recipients Can Now Get Prescriptions Online from the VA

Date Posted:07/09/19
This Story Expires on: 10/31/19
VA MISSION Act: Answers to the top five questions about urgent care

Date Posted:07/09/19
This Story Expires on: 10/31/19
Pentagon Delays Big Changes to Post 9/11 GI Bill Transfer Rules

Date Posted:07/05/19
This Story Expires on: 10/31/19
5 Threats to Your Military Transition and How to Reduce Them

Date Posted:07/03/19
This Story Expires on: 12/31/19
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Date Posted:07/03/19
This Story Expires on: 10/31/19
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Date Posted:06/04/19
This Story Expires on: 12/31/19
Ralph H. Johnson VA Medical Center

Date Posted:06/03/19
This Story Expires on: 11/16/19
Korean War Vets Eligible for Free Return Tour

Date Posted:03/31/19
This Story Expires on: 10/30/19
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March 22 Luncheon Meeting

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New App from VA Streamlines Veterans’ Resources to Enhance Their Care
Posted on: 09/09/19
This Story Expires on: 11/30/19




The Veterans Affairs Department released a new mobile application this week—VA Launchpad—that is implicitly designed to help veterans spend less time navigating the web to access VA’s resources and ultimately aims to improve the incorporation of the agency’s services into their lives. 

“Our vision is that access and the veteran experience will be enhanced through information and communication technologies that are effectively integrated into the daily lives of veterans and VA staff,” Veterans Health Administration Director of Web and Mobile Solutions Shawn Hardenbrook told Nextgov. “Veterans are seeking more ways to manage their care and we want them to have the right tools, specifically tailored to their unique needs.”

According to the user manual, the app is a one-stop-shop that houses ”more than 20” of VA’s apps in one streamlined place. Hardenbrook added that there are more than 40 apps available to veterans, each with different a function such as managing stress or accessing records.  

“However, until VA Launchpad, the services haven’t all been available through one app,” he said. “Consider VA Launchpad as an ‘app bucket’ to access a variety of services using one simple login.”

Veterans and those who care for them can log in to the interactive app to identify and access other apps that help them manage their care, see and share VA electronic health records and other information with specific providers, book appointments, fill prescriptions and communicate directly with those that serve them, among other features. 

VA Launchpad offers a search option for users who have trouble finding a specific app or service they need and it organizes the apps into five categories: 

  1. Manage My Health. 
  2. Communicating with My Care Team.
  3. Share My Vital Health Information with My Care Team.
  4. Improve My Mental Health.
  5. Improve My Life.

The app also allows users to send information and feedback directly back to the agency, either by email or they can leave a note to be reached directly by phone. 

And as new apps become available, they will automatically pop up into the Launchpad.

“There are many new apps being piloted across the country right now. Our goal is to continue to find and develop the best solutions for veterans,” Hardenbrook said.

In order to access the secure apps within VA Launchpad, users must be a VA patient and must have either a Premium My HealtheVet, DS Logon Level 2 (Premium), or ID.me account. The app is available for download in the Apple App Store and Google Play. 

For those without mobile devices, there is a web-based app store with similar capability is available.

Hardenbrook also noted that customer experience was baked in throughout the development of the app. Early in the process, VA’s Office of Human Factors Engineering worked to produce an initial design that was based on industry best practices. Hardenbrook said, for that initial design, the team worked directly with a small group of veterans to gain their insights and feedback. Once an interactive prototype was developed, HFE tested it with a diverse set of veterans—“ranging from the Vietnam Era to the War on Terror”—to gain even more feedback. 

Those recommendations were implemented in the final version of the app. And for those who developed it, VA Launchpad is meant to be a critical entry point for the resources they need most. 

“This Launchpad app could overcome geographical challenges for a veteran that lives hours away from the closest VA medical center, or for a transitioning veteran that is experiencing PTSD and is unable to leave the house for mental health treatment,” Hardenbrook said. “We ultimately hope to eliminate as many barriers as possible for veterans, so it’s easier for them to receive the care they have earned.”

By Brandi Vincent

By Brandi Vincent



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